Enterprise Bank & Trust will never ask a customer to provide, verify or update their personal information, account number, card number and PIN, User ID and Password, or other financial information via email, live or automated phone call, or text message. If you are contacted by any of these methods requesting personally identifiable or account information, do not respond.
Protection Through Knowledge
Every day fraudsters, hackers, and internet bad-guys are finding new ways to con you out of your private information, and their methods are becoming so sophisticated that it is harder and harder to tell the difference between what is real and what is not.
Enterprise Bank & Trust is here to try to help you
You are the front line of protection for your information, and we want you to have the skills and knowledge to prepare for and recognize phishing and fraud before they occur.
Note: Check out our Security Glossary to brush up on common security terms. Then, head over to the Common Scams section to see real examples of attempts to steal your information, as well as how to avoid them.
Want more? Take a look at our External Links section where we have collected some of the top security sites to help keep you up to date on new threats and protection techniques.
For your banking security we would like to remind you of the following:
- Enterprise Bank & Trust will never ask for your login, password, account numbers, social security numbers, etc., through a link in an email
- Never disclose or write down login and password information
- Use a complex password that includes numbers and symbols
Click here for a list of internet banking best practices and controls.
Report Phishing and Fraud
When you suspect that someone is attempting to get your private information for illicit purposes, report it immediately. Here’s how.
Please forward all Enterprise Bank & Trust related phishing attempts to: firstname.lastname@example.org.
Due to the insecure nature of email, do not include any non-public personal information such as account numbers or social security numbers in your email or forms.
If you feel you have been the victim of online account fraud, please call Client Services toll-free at 1.800.396.8141. Click here to learn more about account fraud and identity theft.