COVID-19 Credit Card "Skip-A-Pay" Program
Frequently Asked Questions
Effective March 23, Enterprise initiated a temporary “Skip-A-Pay” program for the following credit card products:
- Business Card
Corporate Cards and Purchasing Cards are not eligible for this program at this time.
What is Skip-A-Pay?
This is a temporary feature which will allow the cardholder to skip one credit card payment.
Are there eligibility requirements?
All cardholders in the selected products can participate unless your account is past-due. “Past due” is defined as not making the minimum payment in the prior statement cycle.
When will I be allowed to skip a credit card payment?
The Skip-A-Pay will be reflected in your May credit card statement.
How long will this feature be in effect?
This temporary feature will be available for one statement cycle. See above for more information.
How will I know that the program is in effect?
A message will be on your statement notifying you of the feature.
Will I still incur interest charges and/or fees if I choose to use this feature?
Yes, interest charges will continue to accrue. Your next statement will contain the existing balance, any new charges and accrued interest.
When will the “skipped” payment be due?
Following the “skipped” month, the minimum payment will be due and reflected in your next statement cycle.
How do I use this feature?
Simply don’t make your payment. Your monthly statement will list any transactions charged to your credit card during the cycle along with any outstanding balance, but the amount due will show as $0. Interest will continue to accrue on unpaid balances.
What if I don’t want to skip a payment? How will I know what to pay?
You can always make a credit card payment of any amount up to the outstanding balance. Any payment will be applied to the outstanding balance. If you take advantage of this feature and skip the payment, your next statement will contain the existing balance, any new charges and accrued interest.
I have a Corporate and/or Purchasing card and need payment relief. Who should I talk to?
Please call (833) 896-2850. A Client Service Officer will direct your call to someone who can answer your questions and determine next steps.
I would like to speak to someone about the program. Who should I talk to?
Please call (833) 896-2850. A Client Service Officer will direct your call to someone who can answer your questions.