Strengthen Your Business Against AI Fraud
Artificial intelligence (AI) isn’t just transforming how businesses defend themselves, it’s also reshaping how fraudsters operate. Criminals are using AI fraud to sharpen their schemes, making scams faster, more convincing and harder to spot.
How Fraudsters Are Using AI to Get Sharper
What used to be obvious red flags, like awkward grammar or clunky visuals, can now look seamless and professional. That shift means old cues aren’t enough to rely on anymore:
- Fraudsters can now clone a person’s voice or face from short clips and use them to stage urgent video calls, impersonating executives, business partners or even loved ones.
- Phishing messages are no longer full of typos; AI-powered tools generate emails, texts and scripts with polished grammar, fluent translations and wording that feels authentic.
- Fake websites, IDs and even entire social media profiles can be created with AI-generated images and text, giving fraudsters a convincing online presence.
- Remote and hybrid work have expanded opportunities for fraud. Employees often log in from home networks and personal devices, giving way to more points of entry and making it easier for AI-generated calls or messages to appear credible.
AI has lowered the defenses for carrying out fraud, making schemes more realistic and cost-effective. For businesses, this raises the stakes. Strengthening protections means adopting smarter security tools, building awareness among teams and staying ahead of the tricks fraudsters are perfecting.
Three Action Items Your Team Can Do Today to Raise the Barrier
Some of these measures may already be part of your current security procedures, but reinforcing them and tailoring them to counter AI-driven threats can make the difference between stopping a scam or falling victim to it:
- Require multi-factor authentication everywhere, and educate your team to use a verification method like a known phone number to confirm sensitive or unusual requests.
- Train your team to challenge unexpected voice or video calls, even if they appear to come from known contacts, and adopt a code word to disrupt voice-cloning scams.
- Run regular simulations of phishing emails or fraudulent calls to uncover gaps in your defenses and see where your team is most vulnerable. Customize your organization’s awareness training to different roles, as different members of your team may face different types of fraud attempts.
You may not be able to stop every fraud scheme, especially given how fast AI tools are evolving. But by tightening verification and training your team regularly to make sure your policies are tested for these enhanced schemes, you can greatly reduce risk and, in the event of an attack, detect and respond swiftly.
In addition to cybersecurity systems and processes, partnering with your bank’s Treasury Management team can help ensure you have the right safeguards in place to detect other types of fraud. No matter the size or sector of your business, you have tools available to protect your organization against evolving fraud tactics.
Enterprise Bank & Trust will never ask you for your password or your two-factor authentication.
