Consumer Privacy Notice

What does Enterprise Bank & Trust do with your personal information?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • Account balances and pay history
  • Transaction history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

HOW?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ENTERPRISE BANK & TRUST chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes ENTERPRISE BANK & TRUST share?Can you limit this sharing?
For our everyday business purposes--
such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes--
to offer our products and services to you
YesYes
For joint marketing with other financial companiesNoWe don't share
For our affiliates' everyday business purposes--
information about your transactions and experiences
YesNo
For our affiliates' everyday business purposes--
information about your creditworthiness
NoWe don't share
For nonaffiliates to market to youNoWe don't share

Questions? Call toll-free (800) 438-0378 or go to www.enterprisebank.com 

WHO WE ARE

Who is providing this notice? ENTERPRISE BANK & TRUST

WHAT WE DO

How does ENTERPRISE BANK & TRUST protect my personal information? 

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.  

How does ENTERPRISE BANK & TRUST collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Apply for a loan or seek advice about your investments
  • Make a wire transfer

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]

DEFINITIONS

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies, such as Enterprise Insurance Services, LLC and include companies that utilize the name of Enterprise.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • ENTERPRISE BANK & TRUST does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • ENTERPRISE BANK & TRUST does not jointly market.

OTHER IMPORTANT INFORMATION

Special Notification For California Residents

Enterprise Bank & Trust is a regulated financial institution. Information we collect from or about individuals in connection with any consumer banking activities is treated in accordance with applicable federal and state privacy laws including the Gramm-Leach-Bliley Act (GLBA) and Fair Credit Reporting Act (FCRA). We therefore use and share any information that we collect from or about consumers of our financial products or services consistent with the disclosures in our Consumer Privacy Notice. Please see our Online Privacy Policy at www.enterprisebank.com/privacy for more information. In accordance with California law, we will not share information we collect about you outside of Enterprise Bank & Trust, except as permitted by law. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law.

Special Notice for Nevada Residents

We are providing you this notice pursuant to Nevada law. You may be placed on our internal Do Not Call list by contacting us 1-800-438-0378 or go to www.enterprisebank.com. Nevada requires that we provide contact information for the state's Bureau of Consumer Protection to all consumers that do business with us. The contact information for the Bureau of Consumer Protection, of the Office of the Nevada Attorney General, is provided below.

Address: Office of the Attorney General, Nevada Department of Justice, Bureau of Consumer Protection, 100 North Carson Street, Carson City, NV 89701-4717

Phone: (702) 486-3132

Website: [email protected]

Other Privacy Statement

Do Not Call Policy: This Privacy Notice constitutes Enterprise Bank & Trust's Do Not Call Policy under the Telephone Consumer Protection Act for all consumers. Enterprise Bank & Trust maintains an internal Do Not Call preference list. Do Not Call requests will be honored within 30 days and will be effective for at least five years from the date of request. No telemarketing calls will be made to residential cellular phone numbers that appear on the Enterprise Bank & Trust list.

You may have other privacy protections under applicable state laws.  To the extent these state laws apply, we will comply with them when we share information about you. Please see our Online Privacy Policy at www.enterprisebank.com/privacy for more information.